We ship exclusively within the United Kingdom, with no minimum order value — whether you live in a major city or a smaller town.

Order processing takes 2–3 business days, and delivery within the United Kingdom takes 4–9 business days, for an estimated total of 6–12 business days. Business days are Monday to Friday, excluding UK public holidays.

We offer free shipping on all orders within the United Kingdom — no minimum order and no hidden fees.

We accept Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal.

Yes. All transactions on teevina.com are protected with SSL encryption, and full payment card details are never stored.

Once your order ships, you will receive an email with a tracking number so you can follow your parcel in real time.

No surprise fees. As we ship domestically within the United Kingdom, there are no import duties. All prices are in British Pounds (GBP) and include VAT where applicable; any taxes or fees are clearly communicated before or during checkout.

You have 30 days from the date you receive your order to request a change-of-mind return. Items must be unused, in their original packaging, and with tags attached. Indoor try-ons qualify for a full refund, while items worn outdoors may receive a partial refund or be declined. These conditions are in addition to your rights under UK consumer law, which apply to faulty or not-as-described items regardless of the 30-day window.

For full details, please visit our Refund & Return Policy.

Return shipping costs depend on the reason for the return. If you receive a defective item or an incorrect item, Teevina will cover the full cost of return shipping. If you are returning an item because of a change of mind or an incorrect size ordered, the return shipping costs are the customer’s responsibility.

Once we receive and inspect your return, your refund is processed within 3–5 business days, and you'll receive a confirmation email.

Contact us at info@teevina.com with your order number, a photo, and a description of the issue. We will arrange a replacement at our cost or issue a full refund.

Yes — within a 24-hour cancellation window from the time you place your order. Just contact info@teevina.com.

Our team is ready to help you. You can reach us by email at info@teevina.com or by telephone at +1 307 445 3815.

Our customer support is available Monday to Friday from 09:00 to 17:00 and Saturday to Sunday from 11:00 to 16:00 (UK time).

We aim to respond to all enquiries within 24 hours.

Some seasonal styles are limited editions, but popular items may be restocked. We recommend keeping an eye on the product page you're interested in.