Privacy Policy

Last Updated: 23 June 2026 | Shop: Teevina | Operated by: Sierana LLC

Overview

This Privacy Policy describes how Sierana LLC, operating as “Teevina,” collects, uses, and protects your personal information when you visit Teevina.com or make a purchase. We handle personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable UK privacy laws.

1. Who We Are

• Brand Name: Teevina
• Legal Entity: Sierana LLC
• Company Number: 2026-002033966
• Address: 30 N Gould St Ste R, Sheridan, Wyoming 82801, United States
• Email: info@teevina.com
• Phone: +1 307 445 3815

2. What Personal Information We Collect

Information you provide directly:

• Contact information (name, email, phone number)
• Shipping and billing addresses
• Payment confirmation (transaction reference only — we do not store full card details)
• Account information (username, password, preferences)
• Customer communications

Information collected automatically:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation behaviour
• Referring website or source

Information from third parties:

• Payment processors (Shopify Payments, Visa, Mastercard, PayPal)
• Shipping partners
• Analytics providers (Google Analytics)
• Advertising platforms

3. How We Use Your Personal Information

Where we rely on legitimate interests, those interests include protecting our business against fraud, improving our website and services, and operating our store efficiently. We consider and balance these interests against your privacy rights.

4. How We Share Your Personal Information

We do not sell your personal information. We share it only as needed with:

• Shipping service providers
• Payment processors (Shopify Payments)
• IT and e-commerce platforms (Shopify)
• Analytics providers
• Advertising platforms, where you have provided the required consent
• Authorities, where legally required

5. Your Privacy Rights

Under UK data protection law, you may have the following rights:

These rights are not absolute and may depend on the circumstances and our lawful basis for processing.

To exercise your rights, contact us at info@teevina.com. We aim to respond within one month.

Making a complaint: If you believe we have not handled your personal information correctly, you may lodge a complaint with the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk
Phone: 0303 123 1113

We ask that you contact us first so we have the opportunity to resolve your concern.

6. Data Retention

• Order records: retained for a minimum of 6 years where required for accounting, tax, and legal purposes
• Customer service communications: up to 2 years
• Marketing data: until you withdraw consent or unsubscribe

Personal information is securely deleted or anonymised when it is no longer needed.

7. Cookies

We use cookies to:

• Maintain your shopping cart
• Store your preferences
• Analyse traffic and behaviour
• Support marketing and remarketing

Where required by law, analytics, marketing, and other non-essential cookies are used only after you provide consent. You can accept, reject, or manage non-essential cookies through our cookie controls. You can also control or disable cookies through your browser settings.

8. Children’s Privacy

Our website is not directed at persons under 16. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact info@teevina.com.

9. International Data Transfers

Because Sierana LLC is based in the United States and we use service providers such as Shopify, your personal information may be transferred to and stored outside the United Kingdom.

Where UK personal information is transferred internationally, we take appropriate steps to protect it in accordance with UK data protection law. These measures may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another legally permitted safeguard.

You may contact us at info@teevina.com for further information about the safeguards applicable to your personal information.

10. Security & Data Breaches

We protect your personal information using measures including:

• SSL encryption across our website
• Secure payment processing via Shopify Payments
• A need-to-know principle for internal access

While no method of transmission over the internet is completely secure, we take reasonable steps to protect your data.

If a personal data breach must be reported under UK data protection law, we will notify the ICO without undue delay and, where feasible, within 72 hours of becoming aware of it. Where the breach is likely to result in a high risk to affected individuals, we will also notify those individuals without undue delay. ICO breach guidance

11. Third-Party Links

Our website may contain links to third-party sites that we do not control. Their privacy policies apply independently, and we are not responsible for their practices.

12. Changes to This Privacy Policy

We may update this policy from time to time. Changes are reflected in the “Last Updated” date above. Where changes are material, we will take reasonable steps to notify you.

13. Contact Information

 Teevina is a trade name of Sierana LLC.