Terms of service

Effective Date: 23 June 2026 | Shop: Teevina | Operated by: Sierana LLC (trading as Teevina)

Overview

This website operates under the brand Teevina. By visiting teevina.com or making a purchase, you agree to these Terms of Service, including all policies referenced here.

1. Usage Requirements

By using this website, you confirm that you:

• Are at least 16 years old (or have parental/guardian consent);
• Are located in the United Kingdom or ordering for delivery within the United Kingdom;
• Will use the site only for lawful purposes;
• Will not violate any applicable laws.

2. Products

Teevina specialises in women's fashion online. All products are subject to availability, and we reserve the right to limit quantities or discontinue items. Product images are for illustrative purposes and may differ slightly from the actual item received.

3. Prices & Currency

All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices may change without prior notice; the price shown at checkout is final. Any applicable taxes and fees are shown before payment is completed.

4. Order Processing

An order confirmation email does not constitute acceptance of your order — acceptance occurs upon dispatch. We reserve the right to refuse or cancel any order for reasons including unavailability, pricing errors, or suspected fraud.

5. Payment

We accept Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal. Full payment is required at the time of purchase. Transactions are secured with SSL encryption via Shopify Payments.

6. Shipping

All orders ship within the United Kingdom with free shipping via our trusted delivery partners. Estimated delivery is 6–12 business days from the order date, including processing and transit time. See our Shipping Policy for full details.

7. Returns & Refunds

You have 30 days from receipt to request a change-of-mind return, subject to the conditions in our Returns & Refund Policy. This voluntary window is in addition to your rights under UK consumer law. Faulty, damaged, or incorrectly shipped items are returned at our expense; change-of-mind returns are at the customer's expense. Approved refunds are processed within 3–5 business days of receipt.

8. Information Accuracy

We make no guarantee that product descriptions, prices, or other content are accurate, complete, or error-free. We reserve the right to correct any errors without notice and may offer cancellation with a full refund if a correction affects an order you have placed.

9. Intellectual Property

All website content — text, images, logos, graphics, and product descriptions — belongs to Sierana LLC or its suppliers. Reproduction without written consent is prohibited.

10. Prohibited Use

You may not use this site to violate any law, transmit unsolicited materials, introduce malware, attempt unauthorised access, or restrict any other person's use and enjoyment of the website.

11. Third-Party Links

Third-party links do not constitute endorsements. We are not responsible for the content, privacy practices, or accuracy of external sites.

12. Consumer Rights & Disclaimer of Warranties

Our goods must be of satisfactory quality, fit for purpose, and as described under UK consumer law. You may be entitled to a repair, replacement, price reduction, or refund if the goods do not meet these requirements.

Subject to those non-excludable rights, the website and its contents are provided on an "as is" basis without express or implied warranties. We do not guarantee that the website will operate uninterrupted, error-free, or free of viruses.

13. Limitation of Liability

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under UK consumer law that cannot lawfully be excluded.

To the extent permitted by law, Sierana LLC is not liable for indirect, incidental, or consequential damages, and our total liability does not exceed the amount of your order. This does not limit liability for fraud, death, or personal injury, or any other liability that cannot be limited by law.

14. Indemnification

You agree to indemnify Sierana LLC, its directors, employees, and affiliates against claims, losses, or expenses — including legal fees — arising from your use of the website, your breach of these Terms, or your infringement of third-party rights, except to the extent caused by us.

15. Privacy

Your use of this website is governed by our Privacy Policy, available on teevina.com.

16. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States. Nothing in this clause removes the protections available to UK consumers under UK consumer law, which continue to apply in full.

17. Changes to Terms

We may update these Terms at any time. Changes will appear on this page with a revised effective date. Continued use of the site implies acceptance of the updated Terms.

18. Severability

If any provision of these Terms is found to be invalid, it is severable and does not affect the validity of the remaining provisions.

19. Entire Agreement

These Terms, together with our Shipping, Returns & Refund, and Privacy policies, constitute the complete agreement regarding your use of teevina.com.

20. Contact Information

Teevina is a trade name of Sierana LLC.